![]() Please submit a case with Customer Success to begin this process. Before the job is created, the client must complete a setup sheet.SuccessFactors must create the scheduled job in the backend before the client starts posting files to the SFTP server.However, it is possible some jobs due to specific parameters will not auto-recover and need to be manually run by the client. Scheduled jobs cannot run during this time, so files you may send to us or need to run at this time will fail and cause problems for your processes.Īuto-Recover: During planned downtimes all scheduled jobs will attempt to run once the servers are back on line, so waiting until later in the morning is typically all that is needed. This is when all quarterly releases and weekly planned system downtime occurs. SF job process file and updates system accordinglyĭo not schedule jobs to run between 12 midnight and 4am (relative to the data center you are on).SF scheduled job runs and looks for file on SFTP server in Client folder.Client logs in to SF SFTP server and post file.Client HRIS populates SF employee import file.SFTP over SSL using the explicit SSL extension as described in RFC2228Įmployee Import Scheduled SFTP Job Process.What standards does SuccessFactors support?.If the file has the same name for every run, the previous file will be overwritten.Files that have a date as part of their name are saved for approximately 10 iterations.How long do files stay on the SFTP server?. ![]() ![]() The process can typically take anywhere from 2-4 weeks depending on a number of factors and testing required.How long does it take SuccessFactors to set this up for a customer?.Supported Job Types are listed at the end of this KB article.They can provide a Set-Up Sheet specific to the job type to complete, as well as give an outline of the implementation process.Please open a case with Customer Success to discuss the various options available for each job type.SuccessFactors supports the automation of most system imports and exports via an automated FTP Job Scheduler.
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